Telephone and Remote Support

Important consideration when choosing your practice management software is the level of support available, you need to be able to rely on excellent after sales care. That’s why, at Vetworks, we have the very best support team available. Our team of skilled staff includes programmers, technicians and vets, ensuring that we can deal with your queries quickly and efficiently. Our 24 hour support leaves you safe, knowing that if you need us, we are just a phone call away.

On-Site and Engineering Services

We are also able to supply, configure and install your IT hardware and can offer advice and guidance tailored to each individual customer. From laptops to label printers, we can supply equipment from most leading manufacturers as well as backup software and appropriate anti-virus and security software. Please call us for a no obligation quotation for your requirements.

Training.

One of the main concerns cited in switching software is the change management process. At Vetworks we understand that change can be disruptive to your business, however out structured training program ensures that all staff are able to use the features that they will need – right from day one. Education does not stop at the installation though, our team of technicians make regular visits to our customers, ensuring that they are able to use Vetworks to its full potential.

Data conversion

If you already have a PMS system in place, we are able to convert and import your existing data into Vetworks. We convert import and verify the data to ensure all your information is where it should be ensuring a seamless transmission from your old PMS