Vetworks is committed to ensuring the privacy of all users information.


This Privacy Policy applies to all personal information submitted by users on the website (the website) or emailed to Vetworks, and any information that may be automatically retrieved through the services that Vetworks offers on the Website (Services). The data entered, or imported on instruction, by you remains your property and Vetworks will not use nor make available for use any of this information without your permission.


By accessing the website and/or using the services, all users consent to the collection, use, disclosure, storage and processing of their information in accordance with this privacy policy. The data entered, or imported on instruction, by you is stored securely in a database and is only accessible to any person you have authorized to use the service.

Changes to Privacy Policy

Vetworks may amend or update this privacy policy from time to time, with or without notice to users. All users agree to be bound by the privacy policy that is in effect at the time they access the website and/or use the services.

Personal information

In order to use the services, Users may need to submit certain personal information such as their email address, name, address, telephone number, gender and date of birth. Users may be asked to submit further information from time to time.

Use of information and data

The personal information that users provide will only be used in connection with the services offered by Vetworks, to communicate with users in relation to the services or to co-operate with any government, industry or regulatory authorities. Vetworks reserves the right to use data (on an anonymous basis) in relation to users use of the services for research and/or marketing purposes.

Disclosure of information

Unless expressly authorised to do so by the relevant user, Vetworks will not disclose any user’s personal information to any third party except where the disclosure relates to the purposes for which the information was collected (as stated in paragraph 6 above).

Access to and updates of information

Users may request at any time to see the personal information that Vetworks holds on its behalf or to correct or update any personal information (to the extent that users are unable to do so on the website). Please email Vetworks at

Storage of information Vetworks will securely store users’ personal information in the United Kingdom or in any other country which Vetworks may from time to time offer its services. Users’ personal information may therefore be transferred outside of the United Kingdom.


Vetworks may hold users’ personal information both before and after the cancellation of each user’s account, but only for as long as Vetworks is lawfully entitled to do so.

Burnside House
Hexham Business Park
NE46 3RU

Tel: 03333449920